Partner Program
Benefits
Support Services »
- Single Point of Contact for all communications needs.
- Fixed Operation Cost - Full Service and Warranty on all Toshiba Parts for 5 years.
- Risk of Loss Coverage - Acts of God Coverage: Lightning, Fire, Flood and Software
Viruses.
- Inventory maintained locally for replacement of defective equipment.
- Guaranteed Rates for Expansion over the term of 5 years.
- Free Refresh/Renew System Technology updates as needed.
- Free Software Upgrades.
- Free Repair or Replacement of defective equipment.
- Free Moves, Adds, and Changes. System and Voice Mail additions and revisions
included.
- Web based training for new technology offerings. Learn about VoIP, Unified Messaging,
Call Accounting, etc.
- Free remote programming changes or additional on-site changes to equipment
covered in this agreement.
- Free Emergency service at times other than normal business hours.
- Priority direct line and queue to the "Partnership Operations Center."
- One Free preventative maintenance service call per year.
- Free consultation.
- Free coiled handset or base cords upon request.
- Free Service Calls.
- Free trip charges for service related calls.
- Priority Dispatch on all service calls.
- Coordination of orders with Services providers such as Telephone Companies.
- Local and Long Distance audits and recommendations annually.
- Free isolation of problems associated with carriers.
- Backup and archiving of system databases where applicable (off sight storage).
- Free unlimited training - at your site or ours.
- Free system relocation - one per year (cabling billed separately).
- Service and maintain Toshiba & Telrad phone systems under parts & labor service agreement
Our goal is to provide you, our customer, with a competitive edge and increase
your bottom line.